• All user data is protected using advanced technology
  • We provide the ability to opt-in or opt-out of data-sharing modules or technologies
  • Anonymous data may be shared with third parties but will not be linked back to any individual or group user
  • Cookies are used in the gathering and storage of user data in order to deliver a more effective user experience
  • User data is protected under international, federal, state, and local laws

Information We Collect

For high school students who have access via their high school, we collect their full name, their high school, and the name of their teacher. That’s it. All of this information is stored in secure servers in a manner that is fully compliant with the Family Educational Rights and Privacy Act (FERPA). For high school students who sign up on their own, independently of their school, we collect their full name and their email address. We do use cookies in order to provide an enhanced user experience.

For individuals who sign up on their own rather than via their school, we also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. If authorized by you, we may also access profile and other information from services like Facebook. We do not use or collect your precise geographic location.

Our systems are not designed to associate personal information with your activities (such as the pages you view or things you click on or search for). You can sign into your account to see any personally identifiable information we have stored such as your name, email, address, or phone number. You can also contact us by email to request to see this information.

We generally do not share personally identifiable information (such as name, address, email, or phone) with other companies. For more information on this, see our section below on Third-Party Software and Services.

Communication

Study Edge NEVER sends marketing emails, phone calls, or messages of any sort to students who have access via their high school. We only contact these students if they initiate communication by calling or emailing our help desk. Teachers and administrators may receive emails regarding Study Edge products; however, they are welcome to unsubscribe at any time.

For students who sign up on Study Edge independently we will send periodic updates about our offerings for courses you are currently enrolled in. If you wish to stop receiving them you can cancel them in the app, or contact help@studyedge.com saying you wish to unsubscribe.

Youth Privacy Protection

Students under the age of 13 may not use Study Edge without express permission from their parent or guardian. If you have a student under the age of 13 who wishes to use Study Edge please contact our Chief Privacy and Information Security Officer (privacy@studyedge.com). We are 100% compliant with the Children’s Online Privacy Protection Act (COPPA). If you believe someone under the age of 13 is using our site, please let us know promptly so we can obtain parental consent.

Changes to Our Policy

If there are changes to our privacy policy you will be updated in writing at least two weeks before the change takes effect. This email will include the full text of the new policy. This email will be sent to all teachers and administrators, however it may not be sent to all students as we do not have contact information for every student. We will also post notifications on our website and app when possible.

Technology

Data collected from Study Edge users is stored using the latest in security technology, including TLS/SSL protocols, 256-bit AES encryption, API call-level authentication, third-party penetration testing and code review, and district- and application-specific OAuth 2.0 API Bearer Tokens with over 200 bits of entropy.

Third-Party Software and Services

Study Edge does not share any information with third party software or services unless we have your express consent or we are required by law to do so. In some cases we may use integrated Single Sign-On (SSO) from Clever.com, however, personal information about students does not get shared with Clever, nor do we receive personal information from Clever.

For integrated schools, Study Edge receives data directly from districts that are authorized to share the appropriate data so that students and teachers may access Study Edge and use it to full effect. Study Edge does not allow users to create their own accounts.

For non-integrated schools, Study Edge generates a class code for the teacher and their students to access the platform.

Study Edge will never sell any of your information to other companies. We do not share information with other companies for the purpose of marketing.

Who Can I Contact if I Have More Questions?

If you have any questions or concerns regarding Study Edge’s privacy policy, how we handle data, or how our users’ data is used, please reach out to info@studyedge.com or to our Chief Privacy Officer at privacy@studyedge.com.

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